Our Quality Promise

  • We take the time to provide you with fair consultation on your offer
  • We deliver and install reliably
  • We find flexible solutions, even for your home
  • We remain reliably at your service even after installation and commissioning
    • certifications
    • certifications
    • certifications
    • certifications
  • image

    FAQ

    Do I receive state support for the installation of a heat pump?

    Do I receive state support for the installation of a heat pump?

    Yes, state subsidies of up to 70% are possible. The so-called heating replacement subsidy will be available from 27.02. in Germany. can be applied for via KfW.

    Are heat pumps expensive to buy?

    Are heat pumps expensive to buy?

    The initial investment costs for heat pumps can be higher than for conventional heating systems. However, the long-term energy savings are often considerable, which can amortize the investment.

    What advantages do heat pumps offer?

    What advantages do heat pumps offer?

    Heat pumps are extremely efficient, lower heating costs, reduce CO2 emissions, provide year-round heating and cooling, have a long service life, require little maintenance and help improve indoor air quality.

    What Types of Heat Pumps Are There?

    What Types of Heat Pumps Are There?

    There are air-to-water heat pumps, air-to-air heat pumps, brine-to-water heat pumps, and air-ground heat exchanger heat pumps. The choice depends on local conditions and individual needs. heatrex® offers only air-to-water heat pumps for private use.

    How Does a Heat Pump Work?

    How Does a Heat Pump Work?

    A heat pump uses a refrigeration cycle to absorb, compress, and transfer heat energy into the building. In heating mode, it extracts heat from the surroundings and releases it inside the building. In cooling mode, the process is reversed.

    What is a Heat Pump?

    What is a Heat Pump?

    What is a Heat Pump? A heat pump is a heating and cooling technology that extracts heat from a low-temperature source (e.g., air, water, or ground) and converts it to a higher temperature for heating or cooling a building.

    Why our customers trust us

    Feedback von zufriedenen Kunden

    Verified customer

    We were convinced by the design and price. The heatrex pump looks much more stylish than those from other manufacturers. Additionally, the super friendly and competent team really had us.

    Matthias W.

    Verified Customer

    We submitted the form and received the offer in a short time.
    After a brief conversation and an on-site appointment, it was clear: everything is perfect here!

    Jens A.

    Verified Customer

    The entire communication was excellent. Especially the option to choose an installation date from the available slots in the calendar. And not to mention the price/performance ratio. We are completely satisfied.

    Schwandke

    Verified customer

    I was surprised there were few complications for a “start-up.” The installation took one day longer than promised, but I was willing to overlook that. I was also offered a 9KW heat pump, which is completely sufficient (90 sqm underfloor heating and three radiators on the upper floor).

    Steven L.

    Verified customer

    We submitted the form and received the offer in a short time. Everything went smoothly. Friendly service!

    Max F.

    Verified customer

    Since the installation of the heat pump, our home has become not only cozier but also more budget-friendly.

    Tine V.

    Verified customer

    Thanks to the heat pump, we are enjoying not only lower energy costs but also a comfortable indoor climate. Quiet and effective!

    Andreas W.